Term of Service

Term of Service

1. Acceptance of Terms

By accessing www.sunypower.tech, you agree to comply with these Terms of Service. If you disagree, please refrain from using our services.

2. Services Overview

  • Nationwide Installation: Licensed electricians provide 24/7 support for solar systems, EcoFlow products, and smart panels.

  • Product Sales: Purchase new energy products via our platform or retail partners (e.g., Costco, Home Depot).

  • Logistics & Warehousing: AI-driven warehousing, cross-border shipping, and hazardous materials handling (DOT-certified).

3. User Responsibilities

  • Provide accurate information for orders and installations.

  • Comply with safety guidelines for hazardous goods (e.g., batteries).

4. Payments & Returns

  • Payment methods: Credit cards, PayPal, and approved financing options.

  • Returns: 30-day return policy for unused items; contact support for repairs/refunds.

5. Liability Limitations

  • We are not liable for delays due to logistics partners (e.g., FedEx, UPS) or force majeure events.

  • Installation services include a 1-year warranty; exclusions apply to misuse.

6. Intellectual Property

All content (logos, text, software) is owned by Sunny Power. Unauthorized use is prohibited.

7. Governing Law

Disputes governed by California law. Arbitration preferred.